Privacy Policy

1. Information We Collect

When you make a purchase, we collect:

• Name and shipping address
• Email address
• Phone number (optional, for delivery queries)

2. How We Use Your Information

We use your information solely to:

• Process and fulfil your order
• Send shipping notifications
• Contact you regarding your order if necessary

We do not use your data for marketing purposes unless you explicitly opt in.

3. Payment Processing

All payments are processed securely by Stripe. We never see or store your payment card details. Stripe is PCI DSS compliant and handles all payment data according to strict security standards. For more information, see Stripe's Privacy Policy.

4. Data Retention

We retain order information for up to 7 years to comply with tax and accounting requirements. After this period, your data is securely deleted.

5. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing of your data

To exercise any of these rights, please contact us using the details below.

6. Data Security

Your data is stored securely using industry-standard encryption. Access to customer information is restricted to authorised personnel only.

7. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us through the shop's contact details.